Terms & Conditions

By accessing this website or booking a reservation at Gateway Inn & Suites (“the Hotel,” “we,” “our,” or “us”), you agree to the following Terms & Conditions. Please read them carefully before making a reservation.

Reservations & Booking

All reservations must be made online through our official booking platform. Guests are responsible for providing accurate and complete information at the time of booking.

Rates & Payments

Room rates are subject to availability and may change without notice. Payment details are processed securely through a third-party booking system. Applicable taxes and fees may apply.

Cancellation Policy

Cancellations made at least 10 days prior to the reservation date will receive a full refund. Cancellations made within 5 days of arrival are non-refundable.

Check-In & Check-Out

Check-In: 2:00 PM

Check-Out: 11:00 AM

Early check-in or late check-out requests are subject to availability and may incur additional charges.

Guest Responsibilities

Guests agree to:

  • Use rooms and property responsibly
  • Follow all posted hotel policies
  • Respect quiet hours and other guests
  • Be financially responsible for damages beyond normal wear

The Hotel reserves the right to refuse service or terminate a stay for policy violations.

Non-Smoking Policy

Gateway Inn & Suites is a non-smoking property. Smoking is not permitted inside guest rooms or indoor public areas.

Safety & Security

Guests are responsible for securing personal belongings. Gateway Inn & Suites is not liable for lost, stolen, or damaged personal items.

Limitation of Liability

Gateway Inn & Suites shall not be held liable for injury, loss, or damage to persons or property arising from use of the hotel premises, except where required by law.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Questions regarding these Terms & Conditions may be directed to Gateway Inn & Suites using the contact information listed on our website.

Effective Date: January 13, 2026